Privacy Policy

Service Exchange
serviceexchange.pro
Effective Date: 02/01/2026

Service Exchange (“Service Exchange,” “we,” “our,” or “us”) operates a neutral marketplace designed to connect customers (“Buyers”) with independent service providers (“Sellers”) through a transparent visibility rotation model.

Trust is not a feature of our platform. It is the foundation.
This Privacy Policy explains how we collect, use, protect, and share information when you access or use our website and related services (the “Platform”).

1. Our Core Privacy Commitment

We do not sell Buyer or Seller personal information.
We do not sell contact lists.
We do not sell lead data.
We do not monetize user data through third-party data brokers.

Service Exchange earns revenue through flat participation fees, not through the sale of personal information.

2. Information We Collect

     2.1 Information You Provide

     We may collect information you voluntarily submit, including:

• Name, email address, phone number
• Business name, address, service categories, and profile details
• Business descriptions, logos, and images
• Payment and billing information (processed securely via third-party providers)
• Inquiry or quote request information
• Communications sent to support or administrative contacts
• Affiliate or referral program participation details
   

2.2 Information Collected Automatically

     When you use the Platform, we may automatically collect:

• IP address and approximate location
• Browser and device information
• Pages viewed and interactions
• Referral source data
• Cookies and session analytics
   

2.3 Information from Third Parties

     We may receive limited data from:

• Payment processors
• Analytics providers
• Hosting providers
• Marketing performance tools
   

3. How We Use Information

     We use collected information to:

• Operate and maintain the Platform
• Display and manage Seller listings
• Facilitate Buyer-to-Seller inquiries
• Process payments and manage accounts
• Maintain fair visibility rotation
• Improve performance and user experience
• Communicate important updates
• Prevent fraud, abuse, or misuse
• Comply with legal obligations
   

We process personal data only when we have a lawful basis to do so, including consent, contractual necessity, legitimate business interests, or legal compliance.

4. How Information Is Shared

     We share information only as necessary to operate the Platform:

• When a Buyer submits an inquiry, their contact information is shared with the selected Seller
• With service providers that help operate the Platform (hosting, payment processing, analytics, email services)
• If required by law or valid legal process
• To protect the safety, rights, or integrity of Service Exchange
• In connection with a merger, acquisition, or restructuring
   

We do not sell Buyer or Seller personal information under any circumstances.

Under California law (CCPA/CPRA), Service Exchange does not “sell” or “share” personal information for cross-context behavioral advertising.

5. Cookies & Tracking

     We use cookies and similar technologies to:

• Keep the Platform secure and functional
• Remember user preferences
• Analyze usage trends
• Measure marketing effectiveness
   

Users may manage cookie preferences through browser settings.

6. Data Retention

We retain information only as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Seller listing information may remain active during participation periods.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. While no online platform can guarantee absolute security, we continuously work to maintain strong protection standards.

8. Your Privacy Rights

     8.1 U.S. Residents (Including California)

     Depending on your state of residence, you may have the right to:

• Access personal information we collect
• Request deletion of personal information
• Request correction of inaccurate data
• Know the categories of data collected and disclosed
• Receive equal service regardless of exercising privacy rights

Service Exchange does not discriminate against users who exercise privacy rights.

8.2 European Union, EEA, and UK Residents (GDPR)

You may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict or object to certain processing
• Receive your data in portable format
• Withdraw consent at any time

You may also file a complaint with your local supervisory authority.

9. International Data Transfers

If you access the Platform from outside the United States, your information may be processed in the United States. Where required, appropriate safeguards are implemented for cross-border transfers.

10. Children’s Privacy

The Platform is intended for business and adult users. We do not knowingly collect personal information from children under 13.

11. Third-Party Links

The Platform may link to external websites or services. We are not responsible for their privacy practices and encourage review of their policies.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of the Platform after updates indicates acceptance of changes.

13. Contact Information

Privacy inquiries and requests may be directed to:

Service Exchange
Email: [Insert Privacy Email]
Website: SERVICEEXCHANGE.PRO